At James Lane, we offer voluntary warranties across our product ranges. These warranties apply in addition to your rights under the Australian Consumer Law.
Warranty by Product Category
Sofas & Armchairs
Non-Linen Sofas & Armchairs
| Component | Warranty Period |
|---|---|
| Frame | Lifetime |
| Fabric | 2 years |
| Foam | 2 years |
| Stitching | 2 years |
| Slipcovers | 2 years |
Linen Sofas & Armchairs
| Component | Warranty Period |
|---|---|
| Frame | Lifetime |
| Fabric | 1 year |
| Foam | 1 year |
| Stitching | 1 year |
| Slipcovers | 1 year |
| Connector Clips | 2 years |
Mattresses
| Component | Warranty Period |
|---|---|
| Mattress | 10 years |
Manufacturer warranty may apply to components where relevant.
Timber Furniture & Case Goods
Includes living, dining and bedroom furniture such as dining tables, chairs, benches, buffets, coffee tables, side tables, console tables, entertainment units, bookcases, shelves, beds, bedside tables, tallboys, dressers, bed heads and bed ends.
| Component | Warranty Period |
|---|---|
| Dining Tables, Chairs & Case goods | 1 year |
| Timber Frame Beds & Case goods | 1 year |
| Upholstery Frames & Bases | 1 year |
| Hinges, Drawer Runners, Handles/Knobs | 1 year |
| Gas-Lift Struts, Castor Wheels & Hardware | 1 year |
| Bed Slats | 1 year |
| Product Finishes (Timber, Veneer, Marble, Concrete, Metal, Glass, Wicker, Rattan, Synthetic) | 1 year |
| Motors & Electrical Components | 1 year |
Homewares
| Product Type | Warranty Period |
|---|---|
| Tableware | 1 year |
| Rugs | 1 year |
| Cushions | 1 year |
| Decor | 1 year |
| Wall Art | 1 year |
| Mirrors | 1 year |
| Lamps | 1 year |
| Clocks | 1 year |
Important Information
Our voluntary warranty is provided in addition to any other rights and remedies you may have under law.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.