Skip to main content
James Lane Help Centre home page
  • CONTINUE SHOPPING »
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  • CONTINUE SHOPPING »
  1. James Lane
  2. General

General

FAQ'S

  • Can I exchange my mattress if it's not comfortable?
  • Can I recycle my old mattress?
  • Contact Us
  • Discount Codes
  • Do you have a fabric protection plan?
  • Do you have a privacy policy?
See all 25 articles

STORES LOCATION & HOURS

  • NSW Store Locations
  • QLD Store Locations
  • SA Store Locations
  • VIC Store Locations

STOCK AVAILABILITY

  • Is everything on your website on display in store?
  • Stock Availability

TRADE & COMMERCIAL

  • Trade & Commercial

CARE & INSTRUCTIONS

  • Art & Science Night & Day
  • Belgian Linen Care Instructions
  • Caring for Concrete
  • Caring for your Mattress
  • Generic Bed Assembly

DELIVERY & COLLECTION

  • Assembly Service
  • Click and Collect
  • Delivery Information
  • Delivery Services
  • Delivery Times - James Lane Warehouse Items
  • Delivery Times - Partner Supplier Items
See all 10 articles

PAYMENT & INTEREST FREE

  • Payment & Interest Free

OUR TERMS & CONDITIONS

  • Terms and Conditions of Sale
  • Change of Mind & Returns
  • Order Cancellation Policy
  • Refunds
  • Product Warranty
  • Damaged Items
See all 11 articles
James Lane